How to create a logistics experience that multiplies profits
In the past two years, we have witnessed the transformation of many traditional stores into online stores, which is unprecedented. This is due to the technological developments supported by the Kingdom of Saudi Arabia’s Vision 2030, which focuses on digital infrastructure and the growth of the e-commerce sector, which in turn gradually affects the market in Saudi Arabia and encourages entrepreneurs, store owners and service providers to build a superior digital presence to ensure customer retention and increase Sales in the face of declining sales in traditional stores due to changes in consumer behavior and their tendency to rely on technology as the main dependence in the purchase and consumption process.
As a shopkeeper, how do you choose the logistics experience that increases profits?
Presenting your business digitally is a smart move, it shortens the time it takes to know (or reach) a customer and also helps increase their awareness of your brand, but after improving the customer experience through the online ordering process, it has a key impact on growing your business and increasing the sales.
How does logistics affect customer satisfaction?
The logistics sector plays an important role in the e-commerce market, especially among e-shop owners, as it pushes them to expand faster and provide easy, flexible, and high-speed services, which ensures customer continuity and achieves their degree of satisfaction, and encourages them to do so. Repeat the purchase experience. From the moment the customer orders from the website and the online store, he becomes eager to receive his order, and the role of logistics comes in achieving customer satisfaction, which starts from ensuring that the product is delivered on time in the correct condition, and passed in a safe way for reasonable prices and the convenience of communication and receipt Payments electronically. A high-quality logistics service goes a long way toward covering shipping and shipping costs that many online store owners have to bear.
As a shopkeeper, how do you choose the logistics experience that increases profits?
Doing business digitally is smart and saves you time to get to know your customers (or reach them) This also helps to increase their awareness of your brand, but improving customer experience after the online ordering process is still an important and impactful step that has a fundamental impact on the development of your business and the growth of your sales .
Hiring a logistics service provider is an important transition and growth strategy that ensures continuity for your customers and reduces wages, salaries and costs. It also saves you the time you spend supervising orders, tracking and delivering goods, and keeping track of new orders and getting them ready for your customers. It also allows you to rent warehouses to store your products. This improves its quality, expands the circle of your customers, and saves you from challenges and reduces the percentage of errors that you may encounter during the purchase seasons when orders increase, such as: delays between the site and shipping to deliver the product to the customer, or forgetting to ship the product. Customer demand, not to mention poor product packaging and shipping that can leave your product damaged before it reaches its owner.